Aavas Financiers, a renowned financial institution, is currently seeking dynamic individuals for the position of Email Support Executive. The ideal candidates for this role should possess a minimum educational background of a graduate or undergraduate degree. Aavas Financiers welcomes both fresh graduates and those with up to 2 years of experience to apply for this exciting opportunity. The job location for this position is in the vibrant city of Jaipur. Interested candidates can take advantage of the walk-in interviews scheduled from 9th March 2024 to 16th March 2024, between 9:30 AM and 5:30 PM.
Company Name: Aavas Financiers
Job Role: Email Support Executive
Education Required: Graduate/Undergraduate
Experience Required: 0 – 2 years
Job Location: Jaipur
Walkin Date: 9th March 2024 – 16th March 2024, 9.30 AM – 5.30 PM
Hiring Type: Walkin
Role and Responsibilities:
- Resolves user issues, queries, and concerns with effective, clear, and professional writing communication over email.
- Follow up on Unresolved/reopened cases, coordinate with the technical, and product team, and reply to the customers adhering to the timelines.
- Consistently achieve the daily productivity targets and ensure quality standards are met.
- Provides prompt and efficient service to users including the appropriate escalation of user issues.
- Ability to work on CRM systems and practices.
- Maintenance of logs for customer interactions, transactions, and comments.
Required Skills and Qualification:
- Graduate/Undergraduate with overall 0-1 years experience in Non-Voice Process and some amount of calling experience is required.
- Demonstrates effective communication, composure, and professional attitude.
- Effective Problem-Solving skills will be required to demonstrate an ability to solve complex issues.
- Typing Skills.
- Excellent written communication skills.
- Should be able to write a customized response to the clients with ease.
Walkin Date and Venue:
Walkin Date: 9th March 2024 – 16th March 2024, 9.30 AM – 5.30 PM.
Walkin Venue: Aavas Financiers Limited Regd. & Corp. Office : 201-202, 2nd Floor, Southend Square, Mansarovar Industrial Area, Jaipur-302020.
