Accenture is currently looking to fill the position of Configuration Database & CI Management IT Service Management Representative. This role requires candidates to have completed any graduate degree, showcasing the company’s commitment to diversity in educational backgrounds. Accenture values the combination of academic knowledge and practical experience, as they are seeking individuals with 1 to 2.5 years of relevant experience. This opportunity is based in the dynamic city of Bengaluru, emphasizing the importance of the thriving IT industry in the region.
Company Name: Accenture
Job Role: Configuration Database & CI Management IT Service Management Representative
Education Required: Any Graduate
Experience Required: 1 – 2.5 years
Job Location: Bengaluru
Job Roles and Responsibilities:
- Handling service tickets in SNOW and SAT.
- Interaction with user via call or Email on the Asset operations.
- Preparing reports on Asset management.
- Support any project initiatives on assignment5 Ensuring adherence to process guidelines.
Required Skills and Qualifications:
- Good email etiquetteBasic excel knowledgeBasic presentation skillsBasic skill on incident management for handling service tickets.
- Fresher with good in communication and soft skills.
- Educational Qualification : Any Graduate