Amazon is currently seeking candidates for the position of Support Ops in Bengaluru. Applicants must hold a Bachelor’s degree and can have up to four years of experience in the field. This role presents an exciting opportunity for both fresh graduates and those with prior experience to join one of the world’s leading e-commerce and technology companies. Based in the vibrant city of Bengaluru, the Support Ops position offers a dynamic work environment where individuals can contribute to the operational success of Amazon’s various services and initiatives.
Company Name: Amazon
Job Role: Support Ops
Education Required: Bachelor’s Degree
Experience Required: 0 to 4 year
Job Location: Bengaluru
Role and Responsibilities:
- Assist with deep dive and root cause resolution for FBA Merchant and seller reimbursement requests.
- Evaluate research requests from FBA Sellers for lost and damaged inventory in a contact center environment (email/ticketing only, no phones).
- Achieving weekly productivity and quality targets.
Required Skills and Qualifications:
- Bachelors Degree.
- Experience with Microsoft Office, including Outlook, Word, and Excel.
- Exceptional analytical, logical, and data-gathering skills.
- Excellent communication and comprehension skills.
- Excellent problem-solving skills.
