The British Council is extending an opportunity for individuals to join their team as Trainee Clerical Markers. To be eligible for this role, candidates should have successfully completed a diploma, degree, or professional course following their senior secondary education. Whether you’re a fresher or possess up to 3 years of experience in the BPO sector, you’re welcome to apply. The position is based in the vibrant city of Noida, offering a conducive environment for professional growth. As a Trainee Clerical Marker means becoming a part of an internationally renowned organization dedicated to promoting education and cultural exchange. If you are detail-oriented, enthusiastic, and looking to make a meaningful contribution, this role presents an excellent opportunity to launch or advance your career.
Company Name: British Council
Job Title: Trainee Clerical Marker
Qualification: Should have completed a diploma/ degree/ professional course post senior Secondary
Experience Required: 0 to 3 Years & Freshers can also apply
Job Location: Noida, Uttar Pradesh
- To do assessment of various modules of an English Language Proficiency Exam.to ensure all exams are conducted on time with efficiency and effectiveness.
Accountabilities, Responsibilities, & Main Duties:
- Assessment of various modules of an English Language Exam (either soft or hard copy).
- High attention to detail to ensure right marking of each paper.
- Identify and escalate priority issues.
- Route/Transfer issues to appropriate resource/channel if necessary
- Follow up on enquiries where necessary.
- Complete the logs, update necessary data sheets.
- Ensure hourly transaction targets are met with high quality standards.
- Education – should have completed a diploma/ degree/ professional course post senior Secondary.
Role specific knowledge & Experience:
- Meet English language proficiency at a minimum level of IELTS band 6.5 or equivalent internationally recognised qualification (BCMS will arrange for language proficiency and certification test)
- Good Computer (MS office) and keyboard handling skills
- Understanding of BPO processes, reporting, MIS etc.
- 0 – 3 years’ experience in a BPO environment
For Fresher: Proficient in English Communication Skills – both verbal and written
For Experienced: Experience in Backend BPO process where customer communication was a part of the role.
- Read, understand, and comply with the information security policies.
- Raise incident / blow whistle when observe any noncompliance to information security policies.
- Pay Band: 3
- Contract Type: FTC – Till 31st March 2024
- Department/Country: GSS English & Exams (Online Screen Marking)/India – Noida
- Closing Date (Time): 6th Oct 23 (IST -23:59)