Citigroup, a prominent financial institution, is currently seeking candidates to fill the position of Ops Support Assistant in Chennai. This role requires candidates to have a High School diploma or its equivalent, along with 1-3 years of relevant experience. As an Ops Support Assistant at Citigroup, you will be responsible for providing operational support to various departments within the organization. This includes assisting with administrative tasks, coordinating activities, and ensuring smooth operations. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to work effectively in a team environment.
Company Name: Citigroup
Job Role: Ops Support Assistant
Education Required: High School diploma or equivalent
Experience Required: 1-3 years
Job Location: Chennai
Role and Responsibilities:
- Assist unit manager by providing guidance to all levels of staff regarding processes and operating procedures.
- Coordinate team efforts to ensure the efficiency of quality, timeliness, and general operation to maintain workflow of the department.
- Evaluate equipment and staff resource allocation and help identify potential issues that may impact department workflow.
- Interact with internal departments and external clients to resolve issues and concerns.
- Monitor “In process,” work to meet business and quality standards.
- Assist in making decisions within established procedures that balance the needs of the employee, company, and customer.
- Support and expansive array of products and services and serve as the team subject matter expert.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Required Skills and Qualification:
- 1-3 years of relevant experience.
- Experience with Learning Management Systems, Human Resource Systems and Learning and Development knowledge preferred.
- Proficient computer skills.
- Ability to adapt to new technology quickly and seamlessly.
- Consistently demonstrates clear and concise written and verbal communication skills.
- High School diploma or equivalent.
