QAD is currently inviting applications for the role of Graduate Trainee in Bangalore, Karnataka. The position requires candidates to hold a Bachelor’s degree in a technical area, making it an excellent opportunity for recent graduates or those with up to 6 months of experience. As a Graduate Trainee at QAD, individuals will have the chance to cultivate their skills and knowledge in a dynamic work environment. Essential skills for this role include familiarity with MS Office, Progress, Java, Java Script, HTML, XML, and Open Source technologies. This comprehensive skill set underscores the diverse and technically rich nature of the responsibilities associated with the position.
Company Name: QAD
Job Role: Graduate Trainee
Education Required: Bachelor’s degree in technical area
Experience Required: Fresh Graduate or 0-6 months
Job Location: Bangalore, Karnataka
Job Role and Responsibilities:
- Perform initial triage on the reported application issues by the global customers/partners and provide solutions by consulting the mentors within the organization.
- Handle simple application issues under the close guidance of the mentors/team lead.
- Maintain defined quality standards and procedures.
- Create / update documentation.
- Learn and adhere to all the support processes and guidelines and consult mentors or other senior support consultants/team leads in case of queries related to the support process or any application area.
- Enhance knowledge on the application by learning on the job and/or by attending online or classroom training.
Required Skills and Qualifications:
- Education/Licenses: New college graduate.
- Bachelor’s degree in technical area preferred.
- Experience: Fresh Graduate or 0-6 months.
- Computer skills: familiarity with MS Office, Progress, Java, Java Script, HTML, XML, Open Source technologies.