Tech Mahindra, a prominent player in the IT and business process outsourcing industry, is actively seeking candidates for the Chat Process role. With a requirement of any graduate degree and a flexible experience range of 0 to 2 years, this position is ideal for both fresh graduates and those with some professional experience. The job location for this role is in Noida, a thriving hub of technology and business in the National Capital Region of India. Tech Mahindra is conducting walk-in interviews for this position from April 3rd to April 9th, 2024, between 10:00 AM and 4:00 PM, offering candidates the convenience of attending interviews during flexible timings.
Company Name: Tech Mahindra
Job Role: Chat Process
Education Required: Any Graduate
Experience Required: 0 – 2 years
Job Location: Noida
Walkin Date: 3rd April 2024 – 9th April 2024, 10.00 AM – 4.00 PM
Hiring Type: Walkin
Role and Responsibilities:
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers.
Required Skills and Qualifications:
- Decent communication skills are required.
- Education Qualification Graduation is not required.
- Freshers are most welcome.
Walkin Date and Venue:
Walkin Date: 3rd April 2024 – 9th April 2024, 10.00 AM – 4.00 PM
Walkin Venue: 7th Floor, A8 – Tech Mahindra, Knowledge Boulevard, Block A, Industrial Area, Sector 62, Noida, Uttar Pradesh – 201309.
